September 2024 — Present New York City, NY

Product Manager

Google

Currently building at Google Play, focusing on critical user journeys for the distribution of apps and games.

Product Strategy Stakeholder Management OKRs UX GTM
May 2021 — August 2024 New York City, NY

Product Manager

Capital One

Led the end-to-end product lifecycle for a cardless, contactless, and mobile ATM feature for Capital One on iOS and Android.

Developed the go-to-market strategy for scaling the feature to 7M+ customers, earning Fast Company's 2023 Innovation By Design Award in Finance.

Increased scalability of Cardless feature by 433% by spearheading feature transformation that optimized ATM authentication and transaction authorization

Utilized SQL, Snowflake, New Relic, and funnel analysis to drive data-informed decisions and led cross-functional teams of UX designers, frontend and backend engineers using Agile methodologies.

Collaborated with legal, risk, compliance, analytics, fraud, and operations to develop and implement product roadmaps and OKRs in a highly regulated financial environment.

Product Strategy Agile SQL Snowflake OKRs
Apr 2019 — May 2021 Rosslyn, VA

Product Management Consultant

Deloitte

Led a 10-person multidisciplinary, geographically dispersed engineering team using Agile scrum to deliver $250k+ in product enhancements that increased efficiency and usability of the Navy's financial audit system, supporting an international user base of 22,000.

Conducted client interviews to surface pain points and requirements, producing precise user stories with clear acceptance criteria.

Crafted high-fidelity prototypes in JavaScript, HTML, and CSS to guide engineering implementation.

Agile Product Owner Prototyping User Research
Aug 2017 — Mar 2019 Centreville, VA

Software Engineer

Parsons Corporation

Developed software for military cyber operations, contributing to the award of a multi-year, $76 million contract.

Reduced deployment time by 50% by building an end-to-end cloud infrastructure automation solution using Ansible, Python, and Bash.

Led DevOps efforts to deploy private cloud infrastructure using OpenStack, VMware, Red Hat, and Linux.

Python Ansible DevOps OpenStack Linux
Jun 2016 — Aug 2016 Manassas, VA

Software Development Intern

SWIFT

Conducted qualitative user research to identify and prioritize pain points of an internal change request management platform, then implemented enhancements using Oracle SQL Developer, PL/SQL, HTML, and JavaScript.

Migrated legacy documentation from a static HTML site to Microsoft SharePoint 2010 Server, improving accessibility for stakeholders.

Oracle SQL PL/SQL HTML/JS SharePoint
Aug 2013 — May 2017 Charlottesville, VA

B.A. Computer Science

University of Virginia

CS Teaching Assistant for Electronic Commerce for 3 consecutive semesters. Led the course's long-term project, curated grading rubrics, and evaluated 40+ students. Held weekly office hours in web design and development.

Algorithms · Data Representation · HCI · Cloud Computing · E-Commerce · Computer Architecture · Database Systems · Discrete Math · Software Development

Teaching Web Development Computer Science

Certifications

  • Certified Scrum Product Owner
  • Certified Scrum Master

Languages & Tools

  • Python · Java · JavaScript
  • HTML · CSS · Bash
  • MySQL · Ansible

Platforms

  • AWS · Snowflake · Git
  • JIRA · Figma · Balsamiq
  • VMware · Red Hat Linux